Calm in the Chaos: 15+ Strategies to Respond to Tough News as a Leader
As leaders, we are often faced with needing to respond to troubling news in a way that is responsive to the needs of the moment. Here are 15 ideas to help you do just that!
My contribution focused on the power of using questions in moments of uncertainty and stress.
✔️ Questions can help you gather helpful information
✔️ Questions give you the opportunity to listen and empathize with others.
✔️Questions provide space to breathe deeply so you can remain calm and choose a supportive response.
Below are some of the other great ideas and actions shared by well-respected leadership coaches. Check out the full article for additional information.
✨ Be mindful of emotions, name them, and regulate them
✨ Think of exemplary leaders & model your behavior after them
✨ Understand what's triggering you
✨ Focus on your breath
✨ Shift your identity from what is going on around you to who you are being in the moment
✨ Stop, take a step back, observe and then proceed
✨ Know The difference between responding and reacting
✨ Have a placeholder or 'go to response' that encourages reflection
✨ Process the news by sleeping on it
✨ Demonstrate emotional intelligence
✨ Be Aware of your instinctive stress responses
What would you add to this list?
I'm grateful to my Forbes Council collaborators:
Ashley Jablow, Stacy Sufka, Najuma Abiela, Delia Hayden, Loren Margolis, Beth Fitzgerald, Jakob Franzen, J.R. Flatter, Melissa Leich 美丽沙, Janet Miller Evans, Emily Kapit, Arvid Buit, Tanya Chernova, and Gabriella Goddard
Comments